Showing posts with label Global Best Practice. Show all posts
Showing posts with label Global Best Practice. Show all posts

Wednesday, July 29, 2009

Abu Dhabi Firm Buys Stake in Tesla Motors


Tesla Motors has yet to turn a profit, but that isn't stopping an Abu Dhabi investment firm from buying a stake in the electric car maker from Daimler, the latest sign of interest in the San Carlos startup.

Daimler sold part of its 10 percent stake in the electric-car manufacturer to Aabar Investments, bringing its largest shareholder into a venture to develop alternative powering systems.

Aabar, which will own almost 4 percent Tesla, bought the stake under an agreement to increase cooperation with Daimler after the investment company acquired stock in the German carmaker in March, the companies said today in a joint statement. They didn't disclose a price.

Daimler, the world's second-largest maker of luxury cars, bought just under 10 percent of Tesla for a "double-digit million-euro" sum in May. The Stuttgart, Germany,-based manufacturer reiterated today that it plans to install Tesla's lithium-ion battery packs and charging equipment in 1,000 electric-powered versions of its Smart car.

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http://globalblognetwork.blogspot.com/2009/06/teslas-founder-sues-teslas-ceo.html

Tags:

Tesla motors, Aabar Investments, Daimler-Benz, Smart car, Stuttgart Germany, Auto industry, Electric cars, electric car makers, Global Development News, Global Best Practice,

Source: http://www.mercurynews.com/businessupdate/ci_12827600?source=email&nclick_check=1

Posted via email from Global Business News

Saturday, July 25, 2009

Blogger Sentenced For Leaking G N'R Album


A blogger who admitted to leaking part of the Guns N' Roses album "Chinese Democracy" was sentenced to a year of probation.

U.S. District Magistrate Judge Paul L. Abrams also ordered Kevin Cogill to serve two months of home confinement, subject his computers to government scrutiny and record a public service announcement for the RIAA.

Cogill pleaded guilty earlier this year to one misdemeanor count of copyright infringement for posting nine tracks from the long-awaited Guns 'N Roses album last year. Cogill apologized for his actions in court Tuesday and said he didn't mean any harm by posting the tracks online.

"I never intended to hurt the artist," Cogill told Abrams. "I intended to promote the artist because I'm a fan." Abrams noted that Cogill is an artist, and should have known better.

A federal prosecutor pushed for a short prison term to act as a deterrent to others. "This is the type of case where I believe the court needs to send a strong message," said Assistant U.S. Attorney Craig Missakian. Too many people think of posting copyrighted work online as a "victimless crime," he said.

Cogill's attorney argued against a prison term, saying his client realized his wrongdoing and had suffered serious repercussions already. "He did lose his job as a result of this case," defense attorney David Kaloyanides said.

Missakian said after the hearing that while prosecutors hoped Cogill would be incarcerated, the case should serve as a warning to others that the government takes copyright infringement violations seriously. Abrams said he thought Cogill had learned his lesson, and did not think he would repeat his mistake.

As part of his plea deal, Cogill will have to allow authorities to search or seize his computers. He will not have to pay any fines or restitution, although authorities at one point calculated the losses from his actions at more than $371,000.

Kaloyanides said after the hearing that arriving at any damage amount was difficult and that sending Cogill to prison could have created a backlash. "It doesn't help to educate the public of the importance of respecting copyright law when you become too heavy-handed with punishment," Kaloyanides said.

Cogill will have some input into the public service announcement he records for the RIAA, which has used lawsuits to pursue people it suspects of illegally downloading music. Kaloyanides said he hoped the ads would target fans who upload and download copyrighted works by explaining to them that they're really hurting their favorite bands.

"You need to reach the fans," he said. "He (Cogill) speaks their language."

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http://globalblognetwork.blogspot.com/2009/07/internet-service-providers-not-keeping.html

http://globalblognetwork.blogspot.com/2009/07/ballmer-all-traditional-content-will-be.html

http://globalblognetwork.blogspot.com/2009/07/drug-war-on-another-border-canada.html

http://globalblognetwork.blogspot.com/2009/06/microsoft-and-publicis-strike-deal.html

http://globalblognetwork.blogspot.com/2009/06/virgin-universal-launch-music-download.html

http://globalblognetwork.blogspot.com/2009/06/medium-is-still-message.html

Source:

http://news.yahoo.com/s/ap/20090714/ap_on_re_us/us_blogger_arrested

Tags:

RIAA, Guns N' Roses album "Chinese Democracy", Kevin Cogill, Assistant U.S. Attorney Craig Missakian, Global Best Practice, David Kaloyanides, blogs, blogger, blogging, copyright, intellectual property,

Posted via email from Global Business News

Friday, July 24, 2009

Merger of Middle East Real Estate Giants


The deal is so big and so unprecedented; none of the parties involved knows the estimated value of the transaction at this date. One thing they do know is that the debt load of the combined entities will be huge - about $3.65 billion, U.S. (13.4 billion dirhams)

Emaar Properties, one of the world's largest commercial real estate companies, wants to merge with three real estate units of Dubai Holdings -- Sama, Tatweer and Dubai Properties. Dubai Holdings is a 100 percent state-controlled entity, while the government of Dubai owns a 32 percent stake in Emaar.


The parties expect to complete the deal valuation by August 2009. The Economic Times of Dubai reports the merger is expected to take about four months and could be completed in October 2009, pending the approval of shareholders and regulators.


The entities' total assets will be 194 billion dirhams, Emaar said in a statement to the Dubai Financial Market. The total debt is about 7 cent of the company's total assets. As of March 2009, Emaar's own external debt obligation was 10 billion dirhams, the newspaper reports. The real estate major had about 68 billion dirhams in book value of assets.


"As for Dubai Holdings, we believe the 126 billion dirhams in assets quoted in the press release consists mostly of land, which could be potentially valued much lower given the current market conditions," according to an Emaar spokesperson.


"We currently have no idea as to what Dubai Holdings' cash position is and what is owed to its contractors and suppliers," the Emaar spokesperson told the Dubai Financial Market.

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http://globalblognetwork.blogspot.com/2009/05/misreading-map.html

http://globalblognetwork.blogspot.com/2009/05/opec-set-to-leave-output-unchanged.html

http://globalblognetwork.blogspot.com/2009/05/dangers-of.html


Tags:

Dubai Holdings, Emaar Properties, world's largest commercial real estate companies, dirhams, Sama, Tatweer, Dubai Financial Market, Global Best Practice,

Source:

http://www.realestatechannel.com/international-markets/residential-real-estate/emaar-properties-dubai-holdings-sama-tatweer-dubai-properties-middle-east-commercial-real-estate-giants-alex-finkelstein-1012.php

Posted via email from Global Business News

Monday, July 20, 2009

Dispute Finder: Intel Program Finds Dubious Online Claims


Intel has launched software that sniffs out questionable claims at websites.


A "Dispute Finder" crafted by Intel researchers in Berkeley, California, for Firefox web browsers alerts Internet surfers to contentions that are contradicted by information elsewhere online.

"The reason this is important is that very often you'll read a website and not realize this is only one side of the story," Intel research scientist Robert Ennals said in an online video.

Dispute Finder automatically highlights text containing contested claims and then links to boxes summarizing points and counter-points. The data base is designed to grow and evolve with user input.

Votes regarding the reliability of information are used to filter dubious data. Researchers reportedly envision a version of the software that will scan caption information in television programs for specious claims and a mobile device capable of "listening" for questionable comments in conversations.

The mini-program, which works with Firefox web browsers, became available Thursday online at disputefinder.cs.berkeley.edu.


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http://globalitandbusinessnews.blogspot.com/2009/06/us-inquiry-into-hiring-at-high-tech.html

http://globalitandbusinessnews.blogspot.com/2009/06/intel-to-buy-wind-river-systems-for-884.html

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Source: http://tech.yahoo.com/news/afp/20090619/tc_afp/usitinternetsoftware

Tags: Intel Labs, DisputeFinder, Firefox, Berkeley, Dubious data, Rober ennals, Global IT News, Global Best Practice, contested claims, competing claims, opinion comparison,

Posted via email from Global Business News

Tuesday, July 14, 2009

Hedge Funds Betting Twitter Will Give Them An Edge



Hedge fund managers are turning to Twitter in an attempt to steal a march on their rivals.

Traders are using software developed by US-based technology StreamBase to monitor "tweets" for price sensitive information.

The software plugs into Algorithm-based automated trading platforms that have been used by traders for years. But rather than searching Reuters or Bloomberg the software now scans Twitter.com.

Streambase – whose client base includes Royal Bank of Canada and London-based hedge fund BlueCrest Capital Management – was commissioned to develop the software by several "unnamed" clients.

The software allows traders to take into account "event-based" information published on Twitter in their automated equity, bond and foreign exchange trading.

The company, whose investors include Inqtel, Central Intelligence Agency's venture capital arm, claims it could give traders an edge when deciding whether to trade on breaking news, like terrorist attacks and natural disasters, rather than waiting for the information to be filtered through providers like Reuters Thomson or Bloomberg.

Nasir Zubairi, a former product manager for algorithmic trading and foreign exchange e-commerce at Royal Bank of Scotland, said the City would be looking at websites like Twitter.com as a useful market information "broadcast tool".

"Markets tend to buy on rumour and sell on facts," he said.


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Source: http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/5614073/Hedge-fund-managers-betting-Twitter-will-give-them-an-edge-in-rapid-trading.html

Tags: Hedge Funds, Twitter, Streambase, Software, Tweets, BlueCrest Capital Management, Reuters, Inqtel, CIA, Reuters Thomson, Bloomberg, Royal Bank of Scotland, Global Best Practice,

Posted via email from Global Business News

Sunday, July 12, 2009

The Pervasive Nature of Corruption


In common usage, corruption is often used to refer to all types of immoral or harmful behaviour by public officials. But in the social sciences and policy discussions, corruption refers specifically to the illegal use of power by politicians or bureaucrats for their own benefit. The important point is that this definition does not presume that corruption is damaging, though it may be.


How damaging it is has to be established by theory and evidence, and here there is considerable debate. Corruption involves two related activities. First, public power has to be acquired or purchased. Resources are therefore spent in bribes or in efforts to directly capture political power. These activities can waste resources which could have been more productively invested.


Public power

Secondly, public power is then used to create benefits for public officials, or those who have bribed them, or create obstacles for others. The benefits are beneficial for those who get them, but can be damaging for society.


For instance, public power can be used to create monopolies to import goods, or to grant contracts at inflated prices. In extreme cases of predation, public officials and their friends can simply loot resources. Public officials can also create obstacles that citizens have to pay to avoid, like red tape and unnecessary restrictions.


The economic effect of the second set of activities can therefore also be negative and the total effect of corruption is then clearly negative. International agencies like the World Bank and the IMF assume that corruption does have negative effects and also that it can be removed by reforms. Therefore, they use their influence to persuade developing countries to spend time, effort and money to reduce corruption.


In this, they are often supported by civil society organisations and NGOs who are also against corruption for obvious reasons. The policies they recommend include greater transparency and accountability, stricter prosecutions and punishments, and liberalisation to reduce the amount of discretion that public officials have to create privileges or allocate resources. But much investment in these policies has generally not achieved significant reductions in corruption.


Political corruption

No one can be in favour of corruption. The question really is that, if corruption is so bad, why is it so pervasive? Why does every developing country suffer so greatly from corruption? And why have all the resources spent on fighting corruption achieved so little in terms of sustained and lasting reductions in corruption, and what should we be doing about it? To answer these questions we need to look at what the simple analysis of corruption is missing out.


First, it misses the fact that much of the corruption in developing countries is political corruption driven by the fact that political power is often based on the ability of politicians to deliver resources or privileges to their clients that they cannot offer through the budget. Here the significant difference with advanced countries is that in the latter, the budget is big enough to allow competing parties to offer credible spending plans to voters that can potentially win one of them a majority.


In developing countries this is very difficult because the small budget cannot offer much to voters. Rather, power is constructed through political networks where powerful faction leaders are rewarded with privileges to maintain political stability, mobilize voters and enable the state to function.


Social cost

This is also corruption because resources are being spent, sometimes illegally, to construct these networks and the privileges created for the political organisers are often illegal as well. But the problem is that in the absence of a fiscal base to allow social democratic politics, it is difficult to imagine how else politics can be organised. In these contexts, the only feasible solution is to make politics more stable and developmental so that the budget can grow over time. But attempts to immediately root out all corruption typically fail.

A second problem with the simplistic analysis is that what public officials ‘deliver’ varies greatly. It is not always a monopoly or an obstacle. Sometimes citizens have to pay to get resources to which they are legally entitled and which are socially desirable, such as food grains for poor people.


Here corruption has a social cost, but it may be less than the cost of not having the programme at all. Another example is when states make resources available for investment in new or risky areas. If the state has the capacity to ensure that these resources are not entirely wasted, economic development can take place even in the presence of corruption. The corruption associated with support for industrial policy is often observed in East Asian countries. In these cases the bribe is a bit like an illegal tax, which has a cost, but the net effect of intervention can be growth-enhancing for the economy.


Buying influence

These sorts of reasons explain why corruption can be associated with collapsing economies but also with some of the most dynamic economies in the developing world. Clearly developing countries have different mixes of corruption. In poorly performing economies predatory types of corruption dominate as well as corruption that creates obstacles for investors.


In high-growth developing countries corruption is more like profit-sharing between business and public officials in a context where public officials facilitate and enable businesses to grow. If we cannot get rid of all corruption immediately, we should certainly try to attack predatory behaviour and looting and try to create incentives for public officials to behave in developmental ways.



This is a very different strategy from the moralistic approach of much of global anti-corruption policies today. And it has to be remembered that in advanced countries the rich do buy influence, but because of higher levels of institutionalisation, they usually buy influence legally, through lobbying, contributions to political parties, contributions to think-tanks and universities, and by employing ex-politicians on their boards. This is another reason why corruption gradually disappears as a country becomes richer. But if we are concerned about justice and democracy, we should be just as concerned with the legal forms of influence-buying in advanced countries.

Source: http://english.aljazeera.net/focus/2009/06/200962632221819406.html

Tags: Corruption, Lobbying, Political Corruption, East Asia, bribery, developing countries, IMF, World Bank, Al Jazeera, Public Power, Political influence, NGO, NGO’s, Global Best Practice,

Posted via email from Global Business News

Monday, July 6, 2009

Ballmer: All Traditional Content Will Be Digital In 10 Years


Steve Ballmer said Wednesday that the global advertising economy has been permanently “reset” at a lower level, warning that media companies should not plan for revenues to bounce back to pre-recession levels.

Speaking at the Cannes Lions International Advertising Festival, Ballmer argued that traditional broadcast and print media would have to plan business models around a smaller share of the advertising market, as revenues continue to move to digital outlets. “I don’t think we are in a recession, I think we have reset,” he said. “A recession implies recovery [to pre-recession levels] and for planning purposes I don’t think we will. We have reset and won’t rebound and re-grow.”

Ballmer, named media person of the year at this year’s festival, also painted a bleak picture for the future of traditional media, arguing that newspaper publishers have failed to generate new revenues from the digital opportunity. He said that within 10 years all traditional content will be digital and yet, Google (NSDQ: GOOG) aside, publishers are failing to generate serious digital revenues.

“All content consumed will be digital, we can [only] debate if that may be in one, two, five or 10 years,” added Ballmer. “There won’t be [only traditional] newspapers, magazines and TV programmes. There won’t be [only] personal, social communications offline and separate. In 10 years it will all be online. Static content won’t cut it in the future,” he added.

“Some say that the ad-funded model has not led to profitability. Google’s search site makes money but past Google is there a publisher with an ad-funded or fee-based model that has made lots of money? No.”

For media businesses to successfully evolve they must provide the right combination of context and relevance to make a compelling online proposition for consumers, according to Ballmer. “There are problems with digital advertising. Start with content and the website environment and [ask] is it suitable for advertising. [That] question is somewhat in the balance as we move forward,” he said. The old approach of simply trying to replicate a print newspaper online is doomed to fail, Ballmer added.

During a question and answer session after his speech, Ballmer was also asked about Microsoft’s interest in acquiring Yahoo.“We have no interest in acquiring Yahoo (NSDQ: YHOO). What we have said is that we will continue to remain open to a partnership with Yahoo,” he responded.

Source: http://paidcontent.org/article/419-microsofts-ballmer-all-traditional-content-will-be-digital-in-10-years

Tags: Steve Ballmer, Microsoft, Technology Prediction, Digital content, Analog content, google, Yahoo, Cannes Lions International Advertising Festival, Ad-funded model, Global Best Practice, Print media,

Posted via email from Global Business News

Friday, July 3, 2009

Green Power Takes Root In The Chinese Desert


DUNHUANG, China — As the United States takes its first steps toward mandating that power companies generate more electricity from renewable sources, China already has a similar requirement and is investing billions to remake itself into a green energy superpower.

Through a combination of carrots and sticks, Beijing is starting to change how this country generates energy. Although coal remains the biggest energy source and is almost certain to stay that way, the rise of renewable energy, especially wind power, is helping to slow China’s steep growth in emissions of global warming gases.

While the House of Representatives approved a requirement last week that American utilities generate more of their power from renewable sources of energy, and the Senate will consider similar proposals over the summer, China imposed such a requirement almost two years ago.

This year China is on track to pass the United States as the world’s largest market for wind turbines — after doubling wind power capacity in each of the last four years. State-owned power companies are competing to see which can build solar plants fastest, though these projects are much smaller than the wind projects. And other green energy projects, like burning farm waste to generate electricity, are sprouting up.

This oasis town deep in the Gobi Desert along the famed Silk Road and the surrounding wilderness of beige sand dunes and vast gravel wastelands has become a center of China’s drive to lead the world in wind and solar energy.

A series of projects is under construction on the nearly lifeless plateau to the southeast of Dunhuang, including one of six immense wind power projects now being built around China, each with the capacity of more than 16 large coal-fired power plants.

Each of the six projects “totally dwarfs anything else, anywhere else in the world,” said Steve Sawyer, the secretary general of the Global Wind Energy Council, an industry group in Brussels.

Some top Chinese regulators even worry that Beijing’s mandates are pushing companies too far too fast. The companies may be deliberately underbidding for the right to build new projects and then planning to go back to the government later and demand compensation once the projects lose money.

“The problem is we have so many stupid enterprises,” said Li Junfeng, who is the deputy director general for energy research at China’s top economic planning agency and the secretary general of the government-run Renewable Energy Industries Association.

HSBC predicts that China will invest more money in renewable energy and nuclear power between now and 2020 than in coal-fired and oil-fired electricity. That does not mean that China will become a green giant overnight. For one thing, Chinese power consumption is expected to rise steadily over the next decade as 720 million rural Chinese begin acquiring the air-conditioners and other power-hungry amenities already common among China’s 606 million city dwellers.

As recently as the start of last year, the Chinese government’s target was to have 5,000 megawatts of wind power installed by the end of next year, or the equivalent of eight big coal-fired power plants, a tiny proportion of China’s energy usage and a pittance at a time when China was building close to two coal-fired plants a week.

But in March of last year, as power companies began accelerating construction of wind turbines, the government issued a forecast that 10,000 megawatts would actually be installed by the end of next year. And now, just 15 months later, with construction of coal-fired plants having slowed to one a week and still falling, it appears that China will have 30,000 megawatts of wind energy by the end of next year — which was previously the target for 2020, Mr. Li said.

A big impetus was the government’s requirement, issued in September 2007, that large power companies generate at least 3 percent of their electricity by the end of 2010 from renewable sources. The calculation excludes hydroelectric power, which already accounts for 21 percent of Chinese power, and nuclear power, which accounts for 1.1 percent.

Chinese companies must generate 8 percent of their power from renewable sources other than hydroelectric by the end of 2020. The House bill in the United States resembles China’s approach in imposing a renewable energy standard on large electricity providers. But the details make it hard to compare standards. The House bill requires large electricity providers in the United States to derive at least 15 percent of their energy by 2020 from a combination of energy savings and renewable energy — including hydroelectric dams built since 1992.

Chinese power companies are eager to invest in renewable energy not just because of the government’s mandates, but because they are flush with cash and state-owned banks are eager to lend them more money. And there are few regulatory hurdles.

At the same time, the Ministry of Environmental Protection has temporarily banned three of the country’s five main power companies from building more coal-fired power plants, punishment for their failure to comply with environmental regulations at existing coal-fired plants. China’s renewable energy frenzy has been accelerating recently, especially in solar energy.

Last winter, winning bidders for three projects agreed to sell power to the national power grid for about 59 cents a kilowatt hour. But this spring, when the government solicited offers to build and operate the 10-megawatt photovoltaic solar power plant here in Dunhuang, the lowest bid was just 10 cents a kilowatt hour — so low the government rejected it as likely to result in losses for whatever state-owned bank lent money to build it.

The winning bidder was China Guangdong Nuclear Power Company, an entirely state-owned business that bid 16 cents a kilowatt hour. (That was still far below last winter’s price, but a two-thirds drop in raw material costs because of the global financial crisis has started to drive down the cost of solar panels, the chief expense for the winning bidder.)

Zheng Shuangwei, the company’s general manager for northwest China, said that 22 or 23 cents would be more fair. The bid of 16 cents “is not a proper price,” he acknowledged. “It’s a bidding rate that is the result of competition.”

By comparison, the grid buys electricity from coal-fired power plants for 4 to 5 cents a kilowatt hour. Wind turbine rates have dropped to 7 cents from 10 cents over the last couple of years because of fierce competition and declining turbine costs.

The solar project still must go ahead, Mr. Zheng said, because China has limited coal reserves — 41 years at current rates of production — and the potential for hydroelectric power is leveling off as most eligible rivers have already been dammed. But technical obstacles to renewable energy are popping up. Sandstorms in Dunhuang in the spring, for instance, will cover solar panels and render them useless until they are cleaned after each storm by squads of workers using feather brushes to avoid scratching the panels, a process expected to take two days.

And wind turbines are being built faster here than the national grid can erect high-voltage power lines to carry the electricity to cities elsewhere. On the windiest days, only half the power generated can be transmitted, said Min Deqing, a local renewable energy consultant. Nonetheless, city officials are pushing for more projects.

“It’s the Gobi Desert,” said Wang Yu, the vice director of economic planning. “There’s not much other use for it.”

Source: http://www.nytimes.com/2009/07/03/business/energy-environment/03renew.html?partner=rss&emc=rss

Tags: China, wind power, Chinese desert, Global Best Practice, sandstorms, Dunhuang, Gobi desert, Wang Yu, Min Deqing, Silk road, wind turbines, Beijing, Global Wind Energy Council, Brussels, HSBC,

Posted via email from Global Business News

Monday, June 22, 2009

Google, Facebook Launch Persian Services


(AFP) - Internet giant Google has unveiled a Farsi translation service to help Iranians "communicate directly" to the world, while Facebook has launched a version of its site in Persian, they said Friday.

The Internet has played a key role in allowing some Iranians to communicate since last week's disputed presidential elections and many international media outlets have used services like Twitter and emails in their coverage. "We feel that launching Persian is particularly important now, given ongoing events in Iran," Google's principal scientist Franz Och said, announcing the addition of Farsi to Google Translate, its free online service.

Like YouTube and Twitter, "Google Translate is one more tool that Persian speakers can use to communicate directly to the world, and vice versa -- increasing everyone's access to information," he added in a posting on Google's official blog. Meanwhile, Facebook engineer Eric Kwan said on its blog: "Since the Iranian election last week, people around the world have increasingly been sharing news and information on Facebook about the results and its aftermath." He added: "Today we're making the entire site available in a beta version of Persian." Several thousand people posted a "thumbs up" reaction to the news, denoting their approval.

The BBC reported that Google and Facebook had speeded up work on their projects because of huge interest in current events in Iran. Hardline President Mahmoud Ahmadinejad has been declared the winner of the elections, provoking major protests on the streets of Tehran by supporters of his principal challenger, moderate former premier Mir Hossein Mousavi.

Many young people have been taking part in the protests. Meanwhile, the BBC also said Friday it has increased the number of satellites carrying its BBC Persian television service to countries including Iran. It said in a statement that the Hotbird 6 satellite which carries BBC international TV and radio services had been subjected to "deliberate interference" since last Friday. Services will now be available via three other satellites.

"This is an important time for Iran and many Iranians are turning to the BBC for impartial and independent news and information during this crisis," said BBC World Service director Peter Horrocks.

Source: http://tech.yahoo.com/news/afp/20090619/tc_afp/iranpoliticsinternetgooglefacebookmedialanguage_20090619160723

Tags: Google, Twitter, Facebook, Farsi, Iran, BBC, YouTube, Hotbird 6, Franz Och, Peter Horrocks, Eric Kwan, BBC Persian Television, Google Translate, Global Best Practice,

Posted via email from Global Business News

Saturday, June 20, 2009

Bad Text Messaging, E-Mailing Manners Can Be Costly


NEW YORK (Reuters) - A political coup in New York's statehouse can be traced back to an incident in which a top lawmaker so enraged a wealthy backer by peering at e-mails on his BlackBerry that his patron engineered his ouster.

One of the newer forms of poor office etiquette -- paying more attention to a hand-held device than to a conversation or business meeting -- happens so frequently that businesses are complaining it upsets workplaces, wastes time and costs money.

"It happens all the time, and it's definitely getting worse," said Jane Wesman, a public relations executive and author of "Dive Right In -- The Sharks Won't Bite."


"It's become an addiction," she said.

A third of more than 5,000 respondents said they often check their e-mails during meetings, according to a March poll by Yahoo! HotJobs, an online jobs board.


Such habits have their price, said Tom Musbach, senior managing editor of Yahoo! HotJobs.

"Things like BlackBerries fragment our attention span, and that can lead to lost productivity and wasted dollars because people aren't focused on their work, absolutely," he said.

REPRIMANDED FOR BAD MANNERS

In other Yahoo! HotJobs research, nearly a fifth of respondents said they had been reprimanded for showing bad manners with a wireless device. Yet even those who rail against such behavior admit to their own weakness.

"I catch myself driving in the car with my husband. He's talking to me and I'm downloading my e-mails," said Wesman. "You can't help yourself. There's this need to know what's going on."

But the constant pursuit of an e-mail fix may be costly. Research shows such multi-tasking can take more time and result in more errors than does focusing on a single task at a time.

"We know that if you have a person attending to different things at the same time, they're not going to retain as much information as they would if they attended to that one thing," said Nathan Bowling, an expert in workplace psychology at Wright State University in Dayton, Ohio.

"If you're attending to multiple things at the same time, you often times don't learn anything," he said.

Then there's the risk of making someone really mad.

In the New York state political coup, billionaire businessman Tom Golisano said he grew angry after meeting this spring with state Democratic majority leader Malcolm Smith, who paid more attention to his BlackBerry than to issues at hand.

"I thought that was very rude," Golisano told statehouse reporters. Golisano is known for hefty campaign contributions and for funding his own unsuccessful bids for governor.

Irked by Smith's behavior, Golisano reportedly approached other legislators, who this week voted out the Democratic leadership and voted in the Republicans. "One should not play with one's BlackBerry (or anything else) when billionaires who have helped elect you have traveled to your office to talk to you," Henry Stern, former head of New York City's parks department, wrote on a Yonkers Tribune blog.

COUNTER-PRODUCTIVE WORK BEHAVIOR

People who text message when they should be doing something else are engaging in what Bowling called counter-productive work behavior, which also includes harassment, showing up late or playing endlessly on the Internet.

"Technology allows us to do counter-productive things that we weren't able to do 10, 20 or even five years ago," he said. Business etiquette coach Barbara Pachter said there is a "learning curve" to new technology such as BlackBerries.

"We're still at that point where we're being rude," she said, adding that people's behavior is likely to improve in the next year or two. "We're just not there yet."

Source: http://www.reuters.com/article/technologyNews/idUSTRE55A6XZ20090612

Tags: Blackberry, RIM, Yonkers Tribune Blog, Democrat, Republican, Wright State, Technology etiquette, Global Best Practice, Tom Golisano, Jane Wesman, Yahoo!, Hotjobs,

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